Terms of Purchase
REFUND POLICY All sales are final. Promoters, Venue owners, Security and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions. Ticket holder is aware that the Venue and Talent are subject to change. Ticket holder is aware that amenities promised by promoters are not guaranteed by EXDO Event Tickets and are not grounds for a refund, including but not limited to: VIP amenities, drink specials, gifts, express entry, special areas, and celebrity guests.
CANCELED EVENTS Unless otherwise stated in the Promoter/Producer’s ticketing terms and conditions, available to the customer at check out, if an event in its entirety is canceled prior to the commencement of the event, you will receive a refund for the face value of the ticket; service, and other fees are non-refundable under any circumstances.
POSTPONED EVENTS Unless otherwise stated in the Promoter/Producer’s ticketing terms and conditions, available to the customer at check out, if the event is postponed, you are eligible for a refund for the face value of the ticket, however you must submit an e-mail inquiry within five days of the originally scheduled event requesting a refund.
CUSTOMER INQUIRIES All customer support is handled by the EXDO Event Tickets online message system, in which case all customer support and refunds are handled by the event producer. Please contact customer support by clicking the “Contact” link at the top or bottom of the website and use our online message system to send a message to Customer Support.
PRINT-AT-HOME Print-At-Home tickets must be presented at the event. To print out your ticket, please visit the link emailed to you or provided to you at the time of purchase. You may also present your Print-At-Home ticket using a smart phone and visiting the ticketing download link provided to you at the time of purchase.
RELEASE OF LIABILITY EXDO Event Tickets will not cover losses or damages arising from your voluntary participation in the events, including claims for personal injury, or damage to personal property, or any other claims for negligence on the part of the events or event sponsors. By purchasing the tickets through EXDO Event Tickets, you hereby release and forever discharge EXDO Event Tickets, and its officers and agents, from any liability or claims for damages that may arise as a result of your attendance and participation at the events. It is hereby understood that the purchase of tickets by you and your participation in the events shall not be construed as an assumption on the part of EXDO Event Tickets of responsibility, liability, or control of the events.